What is the Brand Profiles tool in Customer Insights Journeys?

In this guide, you will learn about practical application of Brand Profiles tool in Customer Insights and how to configure and customize emails using this feature.
Netwise with ambitious plans for 2024

This year was very successful, and not only in terms of numbers, which are, of course, important as they define the business and indicate growth and profitability.
Jakub Skałbania’s Presentation at Microsoft Power Platform Conference 2023 drew crowds

The Microsoft Power Platform Conference is a global event bringing together top experts in the Power Platform field. Filled with workshops, presentations, and educational sessions led by individuals with vast experience and achievements, it serves as a hub for knowledge exchange. One of the speakers at the conference held in Las Vegas was Jakub Skałbania, the founder and CGO of Netwise. His session, "Next gen GPT automation with AI Builder and Power Automate," was the most sought-after presentation during the second day of the MPPC.

Customer Service
Power of the Microsoft Digital Contact Center

Each of us wants to be well served, and every organization aims to boast a high level of customer satisfaction. The emphasis on this area is increasing, especially now when a significant portion of people declare that they make purchasing choices based on the brand and their positive experiences with it. However, the question arises: how to choose a solution that is attractive to the entrepreneur and functional for the recipients?
Microsoft Sales Copilot – Much More Than an AI Assistant

In July, Microsoft announced the introduction of the preview version of Microsoft Sales Copilot, designed to enhance sales productivity. The immediate question arises: what else has been improved in an already heavily automated process? Expert #NetwiseTeam Paweł Nasiadka provides the answer.
Mateusz Osiński, a new Team Leader at Netwise

One of the potential career paths at Netwise is advancement to the position of Team Leader. The Team Leader serves as support and an example for the team's self-development and finding individual specialization. Mateusz is the best example that good mentoring leads to upward mobility within the organization, regardless of the starting point.
Jakub Skałbania with the Microsoft MVP Award for the 14th time

For the 14th time, Jakub Skałbania, the founder of Netwise, has been awarded the title of Microsoft Most Valuable Professional in the CRM field. Since 2010, he has consistently been among the top experts worldwide who actively share their knowledge and experiences.
Microsoft is changing the way emails are stored and making room for additional data

In May, Microsoft released new documentation stating that a highly anticipated change will soon occur in the way emails and attachments are stored in Dataverse. Attachments, previously stored in the database and utilizing Database Capacity, will be moved to Azure Blob Storage. This change will provide us with more space for data while significantly reducing costs (approximately 90%).
Netwise experts sharing their knowledge

In May, our experts gave presentations at the MS Tech Summit and an event organized by Microsoft called "The Future of Digital Sales and Employee Productivity."
Primetric and Clockify integration with Power Automate

In this article, we'll share knowledge on how to integrate two complementary and popular tools - Clockify and Primetric into one cohesive system that allows you to manage resources, talent, and profitability in your company, all with the help of Power Automate. 
NetwiseTeam on the First Winter Integration Trip

In less than 12 months, #NetwiseTeam had three opportunities for integration during trips both in Poland and abroad. One of them was the first-ever winter weekend at the highest located hotel in Poland, along with skiing on the slopes of Białka Tatrzańska.
NetwiseTeam: Low-Code solution experts

Kamil Kłosiewicz is a Team Leader at Netwise and one of the experts who were invited last year to speak at the Microsoft Power Platform Conference. He shared his knowledge and experience in creating bold solutions that allow companies to revolutionize their market. 
AI
GPT-3 in CRM and Viva Sales by Microsoft

Microsoft is announcing a preview of the new AI and GPT-3 powered and experience in Viva Sales.
Dynamics 365
News in Microsoft Dynamics 365 Customer Service and Field Service – Wave 2 2022

As part of the latest updates, Microsoft is expanding on previous changes in Customer Service, which focus on delivering the best customer experience while also reducing the workload of customer service employees. 
CRM
News in Microsoft Dynamics 365 Marketing – Wave 2 2022

The starting point for the changes introduced by Microsoft in Dynamics 365 Marketing is still the ongoing adaptation to the new normal.
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