
Barentz
Basic info:
Company:
Barentz
Industry:
Wholesale / Distribution
Country:
11 countries
Number of users:
480
Technologies used:
Microsoft Dynamics CRM 2011
Custom-built Product Catalog
Angular
Custom components in Microsoft.NET
Basic info:
CRM implemented by Netwise for Barentz covers:
- market share reporting and lead generation
- customer potential planning
- sales goals management
- non-conformity management
- order handling
- visit planning and visit reporting
- post-sales issue management
Recommendations
The CRM system implemented by Netwise has everything what we need - it's a complete sales tool. We have covered the whole end-to-end process, including many integrations. Thanks to that approach our salespeople, sales managers and division managers have been using CRM with great success for last 9 years. The solution is well established and we won't change it to anything else.
Netwise has performed several IT infrastructure and security audits in Barentz offices in several countries. Created audit reports enabled to reduce overall IT Maintenance costs, improve performance and security of all audited systems. (...) I highly recommend Netwise in this field.
Benefits
- End-to-end sales process embodied in one tool
- Full integration with ERP for order handling
- Easy pricing mechanism embodied in CRM
- Single view on all customers' history from multiple data sources
- Streamlined non-conformity (claim) process