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Case studies

ista

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Basic info:

Company:

ista is one of the world's leading real estate service providers, specializing in smart metering and digital-based watering solutions. ista's data-based products and services make individual energy consumption transparent to residents so they can save energy, costs and CO2.

Industry:

Utilities

Country:

Germany

Number of users:

1,300

Technologies used:

Microsoft Dynamics CRM 2016

Configure-Price-Quote (CPQ) solution

Angular

Basic info:

ABOUT COMPANY:

ista is one of the leading European service providers specializing in smart energy metering and irrigation solutions. Ista’s products and services make the individual energy consumption transparent for residents, which allows them to save energy, costs and CO2.

SOLUTION:

Netwise has provided ista with a comprehensive CRM system supporting all sales processes in the 3 countries in which ista operates. As part of the implementation, Netwise has prepared and developed a Catalog of Offers (CPQ tool).

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Benefits
  • Achieving efficiency in sales processes
  • Easier reporting of sales and service data
  • Quicker time-to-market with tailored offers
  • Being able to quicker respond to customers' needs with an integrated 360 customer view

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