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Partner Relationship Management (PRM)

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So, you’ve put your time, effort, and money into building a partner network. You’ve developed multiple sales channels, sales representatives, and independent partners worldwide. Now the question is – how do you know what your partners need to grow?

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Partner / franchise network management

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360° Partner/POS View

Provides a comprehensive view of points of sale, partners, and indicators, and an action history

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Client service

Implement sales network processes (i.e. modify data, partnership conditions, planned training). Automatic case handling

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Partner and staff portals

Self-service portals for staff and sales network partners Automation of processes and communications

Potential and sales management

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Manage potential

Analyze potential based on audits, scoring, and key indicators Plan and coordinate Next Best Actions

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Manage KPIs and goals

Monitor individual Key Performance Indicators, as well as network and back office goals

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Competitions

Authorize and manage sales competitions

Communication and support of Partners

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Communication tools

Automate communications with points of sale, partners, and employees Manage actions and interactions

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Document base

Database of current and archived documents

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Site visit and audit tool

Plan and conduct site visits, prepare reports and audits

Integration with other systems

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Research tools

Research market needs and analyze staff competences

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Reporting

Analyze network and back office effectiveness Management and operations dashboards Full integration with Power BI

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Integration with other systems

Integration with other systems used by sales network and back office staff Compatible with systems such as: ERP, CRM, billing, SB, BPMS

Does your organization work with partner and / or dealers? Would you like to improve communication, fasten co-operation and make your sales network grow?
Contact us to learn about Netwise PRM!

Business areas that Netwise PRM covers

Sales network development

  • Identify POS potential
  • Improve POS operations
  • Monitor KPIs

Partner development

  • Quickly identify and assess potential partners
  • Develop productive relationships

Dedicated partner and staff portals offer:

  • Improved staff/back office communications
  • Improved interactions with sales network management

Dealer Management

  • Build and maintain relationships with internal and external sales networks
  • Motivate and support sales staff
  • Improve the quality of services offered
  • Coherently analyze sales channel effectiveness

Contact us to learn more about Netwise PRM

Get in touch with us to talk about your CRM, PRM or any other line-of-business application needs.

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