We know how to make that the CRM system will help your company.
CRM implementation and business applications is not another “IT project”. First of all it’s a business venture combined with the implementation of appropriate technology.
There is no one-size-fits-all approach to CRM implementations and business applications. The implementation of a CRM system depends on the size of the company, its needs and goals, organizational culture and IT requirements. CRM projects can be very complex and span many business processes, but they can also be a simple adaptation of an existing platform (such as Dynamics 365) to improve a specific process from start to finish.
The primary goal must always be not just “implementation”, but the optimization of business processes and increasing the efficiency of activities:
- personalization of customer experiences,
- customer service.
Our strength is deep technological knowledge combined with business experience gained during Dynamics CRM implementations in many industries.
Areas that can be covered by CRM system:
Read about organizations that trusted us with their CRM projects.
Customer Success Stories
From 5 to 3000 CRM users!
CRM and CEM implementations
Netwise provides consulting and implementation services in the area of systems supporting customer relationship management – Customer Relationship Management (CRM) and supporting customer experience building – Customer Experience Management (CEM), as well as in the areas of sales, marketing and service automation in companies.
Our consultants are the best experts in Poland certified in the area of Microsoft Dynamics 365, known in the world and invited to many conferences.
Business consulting in the area of CRM
We offer consulting services at every stage of CRM system implementation:
- Modeling of sales, marketing and customer service processes
- Business analysis
- Planning the CRM architecture
- Iterative design work in the entire scope of the CRM project
- Supervision over the quality of CRM projects
Our unique approach to CRM implementations
We do things in a unique, proven way. In 2008, we were one of three companies in Poland that used agile methodologies in their projects. Agile methodologies and an iterative approach allow us to deliver value to clients faster, in short intervals.
In 2009, we had our own Data Center and offered Dynamics CRM in the public cloud, 6 years before it became popular.
During each implementation, we work with the client to find the best solution. We actively consult with clients thew way of the implementation strategy and CRM system in selected areas of the organization.
Why is proper approach the key factor to a successful Dynamics 365 implementation?
There is no one size fits all approach to business applications. Microsoft Dynamics 365 implementation depends on business size, its needs and objectives, organizational culture and IT requirements. Deployments may be very complex and cover many business processes. They can also take a form of a simple system adaptation aiming at enhancement of a particular end-to-end process.
Why you can trust Netwise USA with your Dynamics CRM project?
During every CRM project we work together with the customer to find the best approach. We actively consult our customers on how to successfully approach every CRM implementation – from CRM strategy to a valid and clear plan of deployment. Our primary goal always is to optimize business processes, not just to configure the software. Our strength is deep technology knowledge combined with business experience gathered in Dynamics CRM deployments in many industries.
We do things in our unique, proven way. Agile methodologies and iterative approach allow us to deliver value to the customers faster, in short periods of time. It means that the customer do not need to wait for the final deployment. Business users can start using and testing the system just weeks or even days after launching the project.